What's Does a Recruitment Company Do?
For all these of you who have never worked with them, recruitment agencies are an excellent mystery. What do they actually do? Are they any good? What are they to start with? Companies? NGOs? Employers? Governmental organizations? So many questions... So let's clear the air a bit.
Initially, recruitment agencies are corporations - basic and ordinary corporations that have employees, that pay taxes and that make profit (or at least try to because the area of interest could be very tough and competitive). On the market there are a couple of global high rollers which can be current in a number of countries (like Lugera & Makler, Adecco, Trenkwalder), just a few small businesses that specialize on a niche, are good at it and truly make profit (like SAP recruitment) and several other others which try to survive (but a lot of the occasions don't).
A recruitment agency covers mainly primary activities: helps candidates find a job and helps different companies discover good candidates for the open positions they have. So they're a mediator on the market between candidates that search for jobs and corporations that search for candidates. Most businesses (I exploit "most" because all of these we've got worked with did it, but I can't guess that every one on the planet are in the identical situation) provide principally free providers to candidates and get paid by corporations only.
To a candidate, a recruitment agency affords the following companies (basic companies are free):
- Receiving their resume and inserting it in a database which helps seek for candidates with a sure skill; for companies working on the identical market, competition is big because they find yourself eventually with an identical database, so profitable the client gets harder; additionally, small inexperienced agencies can't compete with large ones which already have an enormous list of candidates that they can search in minutes;
- Serving to the candidates build a professional resume (generally paid service);
- Assessing the candidate's skills by making use of tests (IT, language, professional psychological tests) or throughout interviews;
- Offering improvement recommendations (sometimes paid service) and offering to include them in training or coaching sessions (additionally mostly paid service);
- Sending the candidate's resume to employers who've open positions, in line with required skills (free service principally);
- Offering the candidate feedback in case of rejection or mediating the wage offering process (mostly free service).
To an organization, a recruitment company affords the next providers:
- Search resumes of their database;
- Post ads on suitable recruitment channels;
- Interview and test candidates;
- Propose one of the best candidates for the available positions;
- Change candidates without spending a dime if candidate leaves or is being fired (on candidate's fault) within a certain time limit (three-6 and even more months relying on position);
How does the hiring process work?
1. The shopper of the recruitment company opens a position and presents it to 1 or a number of recruitment companies, relying on internal necessities, insurance policies or relying on the signed contract between the 2 parties;
2. The client may be required to pay an advance fee (used for posting ads or for initial time spent on interviews). Charge will not be returned. Depending on initial agreement, this charge may be skipped and a closing success price paid instead (only if agency manages to fill the position with the suitable candidate);
3. Company posts ads, selects resumes, interviews candidates;
4. Agency presents a last list of high candidates to the shopper;
5. Shopper interviews closing candidates and presents one or a number of;
6. If position(s) is (are) covered, taxes are paid and process stops; else, recruitment process starts again. If several agencies work on the same position, the first one to fill it gets the money. The remainder just waste time.
A recruitment company works just like any other company. It is a service provider. Its employees are recruiters (the individuals who do the actual recruitment and selection), sales folks (who search for shoppers and sign contracts - sometimes in small agencies sales persons are also recruiters) and assist people (like finance folks, building maintenance, drivers, every other inside position necessary for a corporation to work effectively).
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